AI · Product
Voice AI
AI phone agents answer and place calls, qualify leads, book follow-ups, and hand over to a person — while your telecalling team works call lists from one console.
Why it exists
AI phone agents and telecalling on your own numbers.
The problem
Calling teams juggle dialers, spreadsheets, and CRM updates, and most calls are never analysed.
Who it is for
Sales, service, and collections teams that run high call volumes.
Capabilities
What Voice AI does
AI phone agents
Configure agents with instructions, knowledge, languages, and a voicemail message.
Inbound and outbound
Agents take inbound calls on routed numbers and place outbound calls.
Campaigns
Run AI calling campaigns over contact lists.
Human handoff
Agents can transfer a call to a person on a configured number.
CRM actions
During a call an agent can create or update a lead and book a follow-up.
Telecaller console
People work assigned or shared call lists, log dispositions, and set callbacks.
Team performance
Managers assign contacts and see telecalling performance.
Numbers & providers
Voices from Sarvam, ElevenLabs, and Deepgram over Exotel, Twilio, or Plivo numbers.
Calling controls
Do-not-call list, opt-outs, calling hours, and daily minute limits.
Recording
Call recording when your company enables it and your plan includes it.
Workflow
How the work flows
- 1
Load a call list or route a number to an agent
- 2
The agent talks, qualifies, and updates the lead
- 3
Hand over to a person when needed
- 4
Review the transcript, summary, and outcome
One Business OS
How Voice AI connects to Woxox
Voice AI runs on the same login, database, permissions, and workflow engine as every other Woxox product — no sync jobs between separate tools.
Woxox Business OS
See Voice AI on your own workflows
Book a private demo or talk to our team — replace disconnected tools with Woxox Business OS.